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Customer Support Center

Composting toilet technology does have a slight learning curve. Here is a collection of customer questions, tips, and articles that provide you with answers and help with your BioLet toilet. If you can't find the answer to your question, give us a call or ask a question.

Remember, no matter what problems you have or where you are, Biolet's customer service and technical support representatives are just a toll-free call (1-800-524-6538)or email away.

Owner's Manuals

Biolet 10 Standard Owner's Manual
BioLet 10 Standard
Owner's Manual		 Biolet 20 Deluxe Owner's Manual
BioLet 20 Deluxe
Owner's Manual 		Biolet 30 NE Owner's Manual
BioLet 30 NE
Owner's Manual 		Biolet 60 XL Owner's Manual
BioLet 60 XL
Owner's Manual

Still need help?

Most viewed questions

  1. Does the room temperature need to be maintained at a certain point for the BioLet to work?
  2. What does the term 'automated liquid controls' mean in the BioLet 60 XL description, and how does it work?
  3. How do I clean the 'bowl' of my BioLet?
  4. What makes BioLet's toilets so efficient?
  5. Is there anything that needs to be added to the toilet to help with the composting process?
  6. What are your shipping fees?
  7. What type of toilet tissue can I use?
  8. Where can I purchase a new motor?
  9. How do I order a shear pin?
  10. Where is your brochure?
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